5 Alarm Leather Policies

 

  • 5 Alarm Leather is committed to customer satisfaction. If for any reason you are not satisfied with our custom firefighter leather products they may be returned to us (at the customers expense) in an unused condition within the first thirty (30) days after receipt for a full refund of the merchandise or replacement.
  •  All firefighter leather products that are custom or embossed MAY NOT be returned for a refund or an exchange. Unless it is an unrepairable manufacturer defect or error. 
  • Warranty: All 5 Alarm Leather products are made with the finest quality leather and hardware available. We warranty our products for the length of your professional career, if during this period any defects in workmanship or materials occurs, 5 Alarm Leather will repair or replace your item. 
  • All items are individually handcrafted. Please allow 7-10 business days to process, build, and ship your order. 
  • Leather is a natural product and variation in colors and shades can occur.